My billing history is not updated

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  mcarrera77 · Member · May 14, 2015 at 9:56 am

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  Hello,
  I made a billing transaction to update my WordPress.com blog, from my account, more than one week ago, but it doesn’t appear in my billing history. I want to get the invoice but it’s not possible. What can be happening?
  Thank you very much.
  Best regards,
  Mario Carrera

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · May 14, 2015 at 10:19 am

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  Hi Mario,

  Sorry for the trouble! I asked my team to create that receipt for you, and I will let you know as soon as it’s ready. Please let me know if I can do anything else to help in the meantime. :)

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  rachelmcr · Member · May 15, 2015 at 9:03 am

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  Hi Mario,

  You can now find your receipt for that transaction in your Billing History. My apologies again for the inconvenience. Please let me know if I can do anything more to help with that. :)

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  mcarrera77 · Member · May 15, 2015 at 9:25 am

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  Hi Rachel,
  thank you very much. I have been able to download it already.
  Thanks for your support.
  Best regards,
  Mario