My blog is: massimocassani.wordpress.com

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  cassani · Member · Jan 28, 2017 at 3:51 pm

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  I forgot my password, but I can’t get another one. May be I’ve made e mistake but I don’t know what (I’ sorry for my bad English…).
  My address is: (email visible only to moderators and staff) ed my phone numer is [redacted] (Italy).
  I am a writer and my blog è very important for my job.

  Help me, please!
  Massimo Cassani

  The blog I need help with is: (visible only to logged in users)

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  cassani · Member · Jan 28, 2017 at 3:53 pm

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  The blog I need help with is NOT sottotraccia.wordpress.com, but massimocassani.wordpress.com

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  staff-doublebassd · Staff · Jan 28, 2017 at 4:56 pm

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  Hi there,

  Is there a reason why you cannot get another password from password reset? Do you no longer have access to the email currently connected to the account?

  I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

  Please visit our support page for more information on recovering your account.

  Thanks!

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  cassani · Member · Jan 29, 2017 at 5:00 pm

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  I filled out the form to reactivate my blog massimocassani.wordpress.com
  I inserted the account name, email address, and also the activation key (received in 2011 when I opened the blog), but did not receive the activation email … help!
  Massimo Cassani
  (email visible only to moderators and staff)

  The acrivation key is:

  key=4309f1dd054dd5f4300c71ec1c5cae62&email=massimo_cassani%40libero.it&action=changeemail&email_old=massimo.cassani%40email.it&n=a53e3422b3

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  massimocassani · Member · Jan 29, 2017 at 5:19 pm

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  I DID IT! I DID IT! I DID IT!
  thank you!

  massimocassani

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  staff-doublebassd · Staff · Jan 30, 2017 at 5:07 pm

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  Awesome!!