My contact form has stopped working

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  cliffd8980862fc · Member · Jun 8, 2021 at 7:51 am

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  After the latest plug-ins my contact form is broken…. How do I reinstate it?

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  fstat · Staff · Jun 8, 2021 at 12:34 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  cliffd8980862fc · Member · Jun 8, 2021 at 1:17 pm

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  http://Www.qualitymind.co.uk

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  staff-blorbo · Staff · Jun 8, 2021 at 5:59 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your contact form plugin at https://toolset.com/forums/forum/professional-support/