my dashboard won't load. i'm using safari 4.1.3 – the same browser i've used!
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dashboard won’t load
Blog url: http://getfitblackgirl.wordpress.com/The blog I need help with is: (visible only to logged in users)
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(1) How are are connecting to the internet and to WordPress.com?
I’m asking because the way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.
(2) Have you tried?
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
confirming third party cookies are enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/(3) Are you logging in using the secure https:// log-in? see http://en.support.wordpress.com/https/
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i automatically clear caches and cookies are set to allow this site.
i have already updated this browser to the latest for my version of mac. anything higher would require me to buy a new machine. i’m not in the market for that.
i’m not logging on using a secure connection.
i haven’t done anything unique or different since i created this account and established my blog. this is something new on wordpress’s part. i’m using the same machine, wireless connection, and browser as i did when i created this account.
the dashboard’s tabs won’t load and i can’t do ANYTHING and i’m quite irritated.
thanks for trying to help. i appreciate it. i’d like to get this blog up and running. this is quite frustrating.
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i’m not logging on using a secure connection
Please use the secure https:// log-in link and then let us know how you fare.
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it’s not working. there is a circle that keeps spinning but nothing comes up. i see the tabs for the dashboard and click on them, but i can’t access them. again, i’ve never had this issue when i created this account and established this blog. i never had to change settings to https://. it appears that is doesn’t work either way. and i can’t change the setting because i can’t get into my dashboard.
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Can you try Opera 10.63 if you’re on a PPC Mac or Opera 11.11 if you’re on an intel Mac?
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i can get in now. did someone go into my dashboard and reset the settings to a secure logon? i think i already did that the first time i set it up, but i can’t be sure. but when i logged on, my dashboard immediately popped up. hopefully, it is now stabilized. can anyone confirm this? Can you confirm that it’s not stabilized or that someone fixed this?
also, i don’t install new browsers on my powerPC. most of these require a higher version of MAC OS, which i’m not in the market to buy. i’ve gotten along this long without having to do that. i don’t like Opera and it does not work well. i’ve tried SEVERAL browsers. the only one that works well is Safari. but thanks for the suggestion.
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okay. i can get into the dashboard, but it appears the tabs won’t load all the way. one tab will load, but then the wordpress logo will just spin around and around. there is a series of tabs at the top when i click “manage blogs.” these do not function properly. can someone fix this?
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now i can’t get back into my dashboard. this is frustrating…..there was NOTHING wrong with this when i first created this account.
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I’ve flagged this thread for Staff attention some time ago now. Please be patient while waiting.
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Hey there,
We’ve been having some intermittent network-related performance issues with portions of WordPress.com, so I’d like to rule that out as a possible cause here. Could you please perform a traceroute to s0.wordpress.com and post the results here?
Best,
P. -
if you’ve been having issues on your end, then it’s not my machine or connection.
but based on the instructions to perform a traceroute, here are the results:
[redacted]
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It looks like everything network-related is cooperating right now. Are you still not able to access your dashboard?
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the only way to access the dashboard is when i click on the “stats” tab. but not all of the page loads. i then click on dashboard. however, the tabs on the screen for settings, notifications, etc. do not load at all.
i can’t live like this. please fix this.
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why did wordpress change this? it worked fine without this change. it’s a problem for me and i can’t work on my blog like this.
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Hey there,
Have you tried accessing your blog from another computer, perhaps one at a library of internet cafe, to see if you can reproduce the problem there?
As your problem does not seem to be related to the intermittent network issues we’ve had reported, it appears that it is likely related to the older version of OS/X and Safari you’re running.
Technology advances at a very quick pace. Over the last few years, websites have become increasingly reliant on technologies like Javascript that are, unfortunately, quite a bit of work for the computer to handle. Older browsers were not developed with this in mind. As a result, when you try to use an older browser on some websites, you’ll experience performance issues, as you are here.
Is there any chance you could consider upgrading your system? You’ll receive lots of benefits outside of WordPress.com–you’ll be able to use newer programs, things will run faster, and you’ll be able to show it off to all of your friends!
I understand that nobody likes having to upgrade–I kept my Windows 98 NEC desktop for almost eight years–but the benefits truly do outweigh the drawbacks.
Best,
P.
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