My domain

• 

  htrolley · Member · Jan 24, 2021 at 1:34 pm

  • Copy link
  • Add topic to favorites

  After been idle for nearly a year, when I open my page, it’s only direct me to an error page. Any help please? Thanks

• 

  staff-totoro · Staff · Jan 24, 2021 at 10:59 pm

  • Copy link

  Hi there,

  The site happytrolley.net appears to be a self-hosted WordPress (also called “.org”) site hosted on AliDropship Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/happytrolley.net+dns

  To clarify, we are not the only providers of WordPress sites, and AliDropship also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!