My Domain isn’t active

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  salesunit · Member · Sep 29, 2021 at 6:13 pm

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  Hey! I took this site over for the previous marketing coordinator for my company and didn’t know the site was about to run out. I need to renew and get my domain back please!!!

  Site: https://avkareteamhome.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-totoro · Staff · Sep 30, 2021 at 2:32 am

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  Hi there,

  I do not see any upgrades under your @salesunit WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? I see you are a contributor on avkareteamhome.wordpress.com and I can confirm that site used to have the domain of avkareteam.com registered at WordPress.com but is under a different account and not your salesunit login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team, thanks!
  https://wordpress.com/wp-login.php?action=recovery