My domain my files

• 

  miewmike · Member · Mar 30, 2022 at 8:49 am

  • Copy link
  • Add topic to favorites

  I transferred my site to Namecheap and I can’t open my website.
  I can’t open up my files?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Mar 30, 2022 at 1:21 pm

  • Copy link

  Hi there,

  If your site is hosted by Namecheap, then you need to reach out to their support to resolve this issue.

  If you need help with the WordPress software, you need to post in these forums:

  https://wordpress.org/support/forums/

  Please note that the forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org