my domain name

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  michaelbuckley · Member · Feb 15, 2017 at 3:51 pm

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  I closed my account to move to square space and have been waiting more than a week for the domain http://www.michaelbuckleywrites.com to transfer. Can someone look into the problem and let me know if there is something I need to do on my end?

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  staff-doublebassd · Staff · Feb 15, 2017 at 4:18 pm

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  Hey there,

  If you’re wanting to transfer your domain, you should never cancel it at your current host because once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it. Also, it usually takes a few weeks for your domain registration to clear and become available once you cancel it. There isn’t an exact time, however, so you’ll be checking consistently to see when it becomes available.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  I’ll be happy to contact the registrar to see if we can restore the domain back to your account, but I cannot guarantee that we will be able to get the domain back.

  Let me know if you would like for me to try and regain the domain for you.

  Thanks!

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  michaelbuckley · Member · Feb 15, 2017 at 4:48 pm

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  Anything you can do to help me get it back is greatly appreciated. Naturally, I’m learning a lot of what I should have done after the fact. :(

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  staff-doublebassd · Staff · Feb 15, 2017 at 4:52 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore michaelbuckleywrites.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  michaelbuckley · Member · Feb 15, 2017 at 5:00 pm

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  Thanks darnelldibbles! Please let me know!
  M

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  staff-doublebassd · Staff · Feb 15, 2017 at 6:32 pm

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  No problem! I’ll keep you updated!

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  staff-doublebassd · Staff · Feb 15, 2017 at 11:53 pm

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  Hey there!

  We were able to retrieve and restore your domain. It should be all good to go.

  Please let me know if you have any questions. Thanks!