My domain name transferred from wix but still does not work

  • Unknown's avatar
    cobiac08 · Member ·

    After more than 1 week of transferring my domain to point and wordpress servers it still does not work. Is there anything else I need to do other than point to wordpress.com name servers?

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it, and while the nameservers are correctly set to the WordPress.com ones, some DNS A records prevent the domain from pointing to WordPress.com.

    You can fix this and point your domain to WordPress.com by resetting your A records, as you can see here:

    WP
    Domains » Manage Your DNS Records
    in WordPress.com Support
    4 min read
    DNS records are special settings that control what people see when they visit your domain. They also allow you to connect your domain to third-party services such as an email provider. This guide will show you how to add, remove, and change your domain’s DNS records. Reasons for Editing DNS Records You may want to edit the DNS for your domain if you are: Verifying your ownership of a d

    Hope this helps!

  • Unknown's avatar
    cobiac08 · Member ·

    Solved, thank you!

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I just visited the domain and confirmed that it’s loading your WordPress.com site now. I also provisioned the SSL certificate, so you should be all set now. :)

    Feel free to let us know if you have more questions.

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