My domain name..for email hosting?

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  writesitright · Member · Jul 3, 2013 at 10:43 pm

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  So…I’m confused. I renewed my domain name, writesitright.com, a few days ago. But do I OWN this domain? Or am I merely…renting it from you? What I’d like to do is own the domain and use it for email. But you aren’t a hosting company for email…are you?

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  kathrynwp · Staff · Jul 4, 2013 at 4:52 pm

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  Hi there, you’ve registered writesitright.com through WordPress.com and you own the domain. You’re correct in that we don’t offer email services directly, but if you’d like an email address on that domain, you can do it by following our instructions here.

  Just let me know if you need further help.

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  writesitright · Member · Jul 5, 2013 at 5:09 pm

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  I got all the way through until I had to enter the custom DFNS records in the form. The instruction given doesn’t match the info I found from my live.com account. I can’t ever get the format to work.

  This is the info I was given in the Windows Live domain settings and the way I’m supposed to format all or some of that info doesn’t make any sense in the support page you sent me to (http://en.support.wordpress.com/domains/add-email/add-outlook-email/)

  DNS record type: MX
  Host: writesitright.com
  MX server: 712e2cfd85e77a4abf7056c9f5d0c7.pamx1.hotmail.com
  TTL: 3600 or 1 hour
  Priority: 10 (or High priority)

  DNS record type: TXT
  Host: writesitright.com
  Value: v=spf1 include:hotmail.com ~all
  TTL: 3600 or 1 hour (if requested)

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  kathrynwp · Staff · Jul 5, 2013 at 5:14 pm

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  Could you please try adding the records in this format:

  MX 10 712e2cfd85e77a4abf7056c9f5d0c7.pamx1.hotmail.com.
  txt v=spf1 include:hotmail.com ~all

  Let me know how it goes.

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  writesitright · Member · Jul 5, 2013 at 5:18 pm

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  It worked- thanks! I have a suggestion: Make it clear to your users in the support doc HOW to format it and where to get that info from.
  THanks again.

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  kathrynwp · Staff · Jul 5, 2013 at 5:19 pm

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  Great! We do actually have a screenshot, it’s the second-to-last image on the page you referenced:
  http://en.support.wordpress.com/domains/add-email/add-outlook-email/

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  writesitright · Member · Jul 5, 2013 at 5:46 pm

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  Now that THAT’S working…maybe you can answer this. When entering incoming server info in Apple Mail, should I use IMAP (I prefer it)? POP? I’ve tried the following and none works:

  imap.live.com
  imap.writesitright.com (that’s my domain)
  imap.wordpress.com (just for fun)

  Then tried pop3 instead of IMAP. I can’t seem to be able to use this email address inApple Mail–only on the live.com site itself….

  Thanks for any help you can provide.

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  kathrynwp · Staff · Jul 5, 2013 at 6:08 pm

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  I don’t know whether Outlook.com email supports POP or IMAP mail on a third-party email client or not. You could check out the Outlook.com support area or try the Outlook.com forum. Good luck!