My mobile dropdown menu doesn’t work.

  • Unknown's avatar
    cthaaber · Member ·

    I just launched my WordPress site (yesterday) and I noticed the basic drop-down menu (only pages not categories) on mobile doesn’t work. The dropdown menu worked in the mobile mode in the customization menu on WordPress on my desktop, but the menu doesn’t work on my real phone now the webpage is launched.

    I’ve tried to get help from google but with no luck, and since this is a rather serious issue I want it resolved as fast as possible.

    Domain: https://chtsources.com/
    Theme: Generatepress (child theme)
    Plugins:

    Async JavaScript
    Autoptimize
    Bluehost
    Buy Me a Coffee – Button and Widget
    Cookie Notice
    GenerateBlocks
    Jetpack by WordPress.com
    PHP Compatibility Checker
    Recent Posts Widget With Thumbnails
    ShortPixel Image Optimizer
    Simple Social Icons
    Titan Anti-spam & Security
    UpdraftPlus – Backup/Restore
    WP Super Cache
    WPForms Lite
    Yoast SEO

    Hope you can help me.

    Best regards Carsten.

  • staff-totoro · Staff ·

    Hi there,

    The site chtsources.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/chtsources.com+dns

    To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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