My new changes are not being reflected on my Google Merchant Store

  • Unknown's avatar
    attarherbs · Member ·

    Hello,
    I’m trying to list my products on the Google Merchant Store however after changing the content I have (ex. product description, SKU, prices…etc) the are not being displayed on the Google Merchant Store side… it is still showing the original data which is not allowing me to pass their policy restrictions…

    I contacted them and they asked me to request the following info from WooCommerce platform to be able to carry on with my case:

    1. Sample API request and response.
    2. Date and timestamp of the API request.

    please let me know how to proceed with this

    thanks

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

  • The topic ‘My new changes are not being reflected on my Google Merchant Store’ is closed to new replies.