My original site natasha-mehra.com i cant upgrade?

  • Unknown's avatar
    nmcc31 · Member ·

    I am trying to upgrade my original site but it wont show me the options?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I took a look at your situation; this site has similar-sounding upgrades, but the one related to natasha-mehra.com is actually under a different account with a slightly different email address. We’d be happy to help you untangle this.

    If you have access to that other address, can you log out, and log back in with it? That way, you’ll be able to reach the right site. Otherwise, we can help you recover access to the account using one of these options.

    Also, I noticed you registered a similar domain on this account, but cancelled it. If you need that, too, please let us know.

  • staff-totoro · Staff ·

    Hi there,

    I see you were able to reach our live chat support (included in your Premium plan) some time after opening this request. Were you able to sort this out on your own, or did you need a hand still?

  • The topic ‘My original site natasha-mehra.com i cant upgrade?’ is closed to new replies.