My own domain

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  naswhisky · Member · Mar 18, 2017 at 10:45 am

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  I paid $39 for a wordpress subscription. I wanted to use my own domain as my wordpress site. It looks like the subscription may have been attached to a different (old) wordpress account – maybe Derson Digital not eightsomereel, can you confirm what I need to do please.

  Thanks,

  Geoff

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Mar 18, 2017 at 5:14 pm

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  Hi @whiskyand1, I actually don’t see any upgrades on this account. What is the domain? You were likely logged in as a different user when you added it.

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  naswhisky · Member · Mar 18, 2017 at 5:21 pm

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  Could it have been Derson Digital? i have the receipt in my Pay Pal a/c so it definately went through – I was changing my primary account at the time to eightsomereel only other a/c was geoffauthor that i can remember.

  Thanks

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  supernovia · Staff · Mar 20, 2017 at 5:01 pm

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  @whiskyand1 I’m not seeing that. Can you tell me the domain name? It’s the http://www.something.com (only it won’t need the www, and may end in .somethingelse)

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  naswhisky · Member · Mar 22, 2017 at 11:14 am

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  My current domain main account is https://wordpress.com/stats/day/eightsomereelblog.wordpress.com
  but i changed it from another one recently either dersondigital or geoffauthor I cannot remember

  Can you help please

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  supernovia · Staff · Mar 22, 2017 at 4:55 pm

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  OK, your current site is eightsomereelblog.wordpress.com

  What was the old on (with the dot and the wordpress.com ?)

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  naswhisky · Member · Mar 27, 2017 at 12:33 pm

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  dersondigital
  geoffauthor

  one or other I think

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  supernovia · Staff · Mar 27, 2017 at 5:05 pm

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  @whiskyand1 neither of those are sites.

  Can you may be reply to the invoice email? We could help you locate the account that way.

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  naswhisky · Member · Mar 27, 2017 at 5:35 pm

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  thank you

  My last password change was for;

  whiskyand1

  i only had this site for a very brief spell during my changes perhaps it was from that I made my subscription. i have deleted the invoice email but I have the paypal reference if required.

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  supernovia · Staff · Mar 27, 2017 at 8:15 pm

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  I’ll email you for the paypal transaction ID. Don’t post it here. Thanks!