My password reset is not working and can not access site

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  courtneycottage · Member · Aug 20, 2020 at 5:13 am

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  I do not receive the email after resetting

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  staartmees · Member · Aug 20, 2020 at 6:45 am

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  What is the URL of your site?

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  fstat · Staff · Aug 20, 2020 at 9:46 am

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org