My refund is not reflecting on my bank account

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  civiljugad · Member · Jan 24, 2021 at 4:38 pm

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  Hi I cancelled the premium plan. The amount is not reflecting on my account.

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  staff-totoro · Staff · Jan 24, 2021 at 11:10 pm

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  Hi there,

  I do not see any upgrades under your @civiljugad WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.