My site and it’s pages have disappeared

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  katietriggs · Member · May 21, 2022 at 10:31 am

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  My website and all the pages seem to have disappeared. When I log into the dashboard the pages or site aren’t there.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · May 21, 2022 at 11:22 am

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  What is the URL of your site?

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  katietriggs · Member · May 23, 2022 at 9:30 am

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  Hey it’s https://katietreggiden.com/

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  staff-totoro · Staff · May 23, 2022 at 10:49 pm

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  Hi there,

  We can’t help directly because we don’t host katietreggiden.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (via Cloudflare DNS) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help.

  Additionally, you may wish to reach out to your hosting provider directly (I am not sure who this is since it’s masked by the Cloudflare DNS) and ask if they are able to restore your site from any of their internal backups. The easiest way to restore content is via a backup and your host is best able to help with this.

  Hope this helps!

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  katietriggs · Member · May 24, 2022 at 12:10 am

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  Thank you for letting me know, will try that avenue.