My site cannot be reached

  • Unknown's avatar

    Hi i cannot reach my site from any device. How can i solve this issue? Thanks.

    The site I need help with is myhappyhome.space.

  • Unknown's avatar

    Hi there,

    I noticed your domain was suspended. You may also want to contact your domain registrar to sort out the issue with the domain as a suspended domain will stop the site from loading.

    Additionally, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

  • Unknown's avatar

    🙏 thanks for help!

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