my site changed form payed to free

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  portbuilding · Member · Jun 24, 2019 at 10:40 pm

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  yo my sit just changed from payed to free . how do i fix it?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 25, 2019 at 6:54 am

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  Hi there,

  We did not change your site. Your upgrades expired because you did not renew them.

  All WordPress.com plans have to be renewed annually, else they’re removed from your account once their term expires.

  I’m sending you a link via email to pay for a new Business Plan on your site. Once we receive your payment, we can restore the plan and reconnect your domain.

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  kokkieh · Staff · Jul 11, 2019 at 6:54 am

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  Okay, we’ve received your payment, and I’ve restored your Business Plan and reconnected your domain.

  I checked from my end, and everything appears to be working again.

  If you spot anything that’s still not right, you can now again contact live chat support directly at https://wordpress.com/help/contact