My site doesn't load properly after renewing my domain through WordPress

  • Unknown's avatar

    Last week I was alerted my domain was about to expire (on my dashboard) and I renewed it immediately through paypal. Now my site does not load through the renewed domain (alilon.net) and if I type the wordpress domain (alilon.wordpress.com) it redirects to alilon.net and does not load up.

    I can’t seem to understand how to correct this problem. My site is down and I really want to get it back up.
    Send help!
    Thanks :)

    The blog I need help with is: (visible only to logged in users)

  • You have your domain mapped here for use with a WordPress.com site (and your domain mapping upgrade is the alert you saw and paid for last week), but it is not registered here. According to the WHOIS data, your domain is registered through godaddy:

    http://who.is/whois/alilon.net

    The crux of the issue is that the nameservers for that domain are currently not set to point to WordPress.com.

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM

    NS2.WORDPRESS.COM

    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:

    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Let me know if you have any questions!

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