My site has disappeared
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journaldujour.blog was my site where I posted short stories five times a week. Today I went to log on and the site has disappeared
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I do not see any upgrades under your @prkohli WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that journaldujour.blog is registered at WordPress.com but is under a different account and not your @prkohli login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Hope that helps. Please let us know if you have any more questions.
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