“My Site” I’m getting this error message “Please check your Primary Site’s Jetpack connection“.

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  khotruch · Member · Feb 12, 2021 at 9:33 am

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  Hello there,

  Whenever I click on “My Site” I’m getting this error message “Please check your Primary Site’s Jetpack connection“.
  – This website no longer online
  – I wish to remove any websites if there’s any.
  – Hoping someone can help me with this.

  Thank you.

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  fstat · Staff · Feb 12, 2021 at 1:49 pm

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org