My site is completely gone from my wordpress account

  • Unknown's avatar
    gmkieslich · Member ·

    I noticed that when I went to my site, it said ‘this site is experience technical difficulties’. So I contacted my provider and they looked at the site and said it was an issue with the wordpress theme is using and that I needed to provide the requirements to the theme provider. When I log into my wordpress account, my blog is completely gone. Can I this back?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help. Who is your theme provider? I would reach out to them as well to see if they an assist with this issue.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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