MY SITE IS DOWN

  • Unknown's avatar
    sam1b27c8c26652 · Member ·

    My site is down. It is a pharmacy site. Our site logins are not working all of a sudden. This is a BIG issue. We have patients that are unable to access our site. We cannot log in to even get onto the live chat and you do not have a direct phone number.

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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