My site is down

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  addmehere · Member · Mar 19, 2019 at 5:45 pm

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  My site is saying like these how can solve it Service Unavailable
  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

  Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. My url is http://www.ngovibe.co.ke

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 19, 2019 at 6:55 pm

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  Hi there,

  All signs point to the fact that your site is a self-hosted WordPress.org site, not a site hosted with WordPress.com. Looks like your site us hosted with True Host. You’ll need to contact them regarding your issue.

  To clear up any confusion, self-hosted WordPress sites and WordPress.com are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  You can always reach out to the WordPress.org forum community for questions as well – http://wordpress.org/support/forums

  Thanks!