My site is down

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  hairlossistoss · Member · Mar 24, 2019 at 8:30 pm

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  hi, my site is down and I don’t know how to fix the issue

  the site is hairlossustoss.net

  thank you

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 24, 2019 at 9:09 pm

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  Hello!

  Sorry to hear that you are having trouble. However, it looks like you did not verify your domain information for hairlossistoss.net. Without that verification, domains are eventually suspended. More information can be found here:

  Register a new domain name

  I have resent the verification email. Please read it and follow the instructions to verify. Let me know if you have any trouble or questions.

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  hairlossistoss · Member · Mar 25, 2019 at 6:46 am

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  Hi that’s brilliant. I’ve now verfified my account, when will it become visible again? Thanks

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  fstat · Staff · Mar 25, 2019 at 8:45 am

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  Hi there,

  Your site is already publicly visible.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  jennycoye · Member · Mar 25, 2019 at 1:35 pm

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  My site is also down and I am unable to login from our actual account. Please advise ASAP. The site is atecgroup.com

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  fstat · Staff · Mar 25, 2019 at 2:33 pm

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  @jennycoye – Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us.
  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org