My site is down

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  peytonsepeda · Member · Jul 3, 2019 at 10:04 pm

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  I just noticed my site, http://www.cottonandthyme.com is down. I can’t access the admin side either. Can someone help?

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jul 3, 2019 at 10:06 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

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  staff-doublebassd · Staff · Jul 3, 2019 at 10:07 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/plugin/jetpack/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!