My site is down, but I didn’t get an email

• 

  martinxxxxxx · Member · Jan 7, 2022 at 12:33 pm

  • Copy link
  • Add topic to favorites

  Can you send me any idea why my site says it’s having technical problems?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Jan 7, 2022 at 2:44 pm

  • Copy link

  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  If this site is experiencing downtime, you would be best placed to reach out to the hosting provider for further assistance.

  I hope this helps.