My site is gone
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Hi. Today I discovered that my website is down and when I login to the admin site, I can’t find any of the website information or content. When I click ‘My site’ I get an error telling my to check the jetpack, but I can’t find any information about the jetpack since all my content is missing. I need to figure this out ASAP and get my website up again. Please help!!!! My URL is https://www.aliveexplorations.com/wp-admin
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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