My site is gone when I log in

  • Unknown's avatar
    klangilivet · Member ·

    Hi
    I have this site: http://www.klanglivet.dk – it has been working perfect. I hvae not been editing for a long time, and now when I log in, on my account, I get the message that I dont have a site? But I have built the other site. I hope you can help?

  • Unknown's avatar
    staartmees · Member ·

    It seems that domain is no longer registered and is avlaible for sale.

  • fstat · Staff ·

    Hi there,

    Are you sure you typed the domain name right? I can’t find any records of that domain ever associated with a site hosted on WordPress.com.

  • Unknown's avatar
    klangilivet · Member ·

    My domain name is correct. You can find my page klangilivet.dk
    Yesterday I succeeded in changing password and I found the dashboard with all my text, pictures etc. I even updated to the latest version.
    I logged out, and when I logged in again I got the previous message, that I had not started to make my homepage yet.
    At the same time, I can see, that my page was started may 2019.

    So I really don’t understand, why you cant find me???
    I use the free version, is there a problem with that?
    I really need to make my homepage work now, so I strongly hope, that you can solve the problems now.
    Best regards
    Astrid Høgh

  • Unknown's avatar
    staartmees · Member ·

    First you said klanglivet.dk, now it seems to be klangilivet.dk. that site is up and running. It uses the open source wordpress.org but doesn’t seem to be connected to a wordpress.com account.
    You must login through https://klangilivet.dk/wp-admin/

  • staff-mckluskey · Staff ·

    Hi Astrid, looks like there was a typo in your first message.
    In any case, the site klangilivet.dk is not hosted with WordPress.com; that’s why you do not see it under your account. To access it, you will want to go to klangilivet.dk/wp-admin.

    To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

    We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

    You can find more details about WordPress.com and WordPress.org on this support page:

    https://wordpress.com/support/com-vs-org/

    I hope that helps :)

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