My site is no longer online
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hi, i dont know why my website is not working at all. I don’t know if i was gacked but i cannot access my website at all. please help.
Site: (email visible only to moderators and staff).
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there,
I have visited mariaisabell.com and for me the site is loading correctly and seems to function without issue. This is a problem you have only if you try to log in to the site?
We’re limited in how we can help because we don’t actually host your site on WordPress.com. Your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer on our managed WordPress service. Because of this we don’t have access to your server files or the ability to take a closer look.
However, if you are still seeing issues with your site not working, the good news is that there is support for your version of WordPress here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Hope this helps point you in the right direction!
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