My site is totally gone?! HELP!
-
I had an established website with Word Press included, and all of a sudden my entire site is gone. Says to go to domain upgrades (which I don’t understand) and then it takes me to Word Press. Word Press says I don’t have an account. I’m not sure what happened or what to do. Any help is much appreciated. THANK YOU
-
-
Hi,
Can you share the URL of your website?
I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
- The topic ‘My site is totally gone?! HELP!’ is closed to new replies.
WordPress.com Forums 