My site looks strange on mobile
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Hello! On a computer and an ipad, the site looks fine, but when I use my phone, everything is messed up. I took over the project from someone else who kind of laid the bones for the site, but I’m having a lot of trouble making it work on mobile. Do I need a new theme?
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
And, you can find your theme’s support at https://wordpress.org/support/theme/twentyseventeen/
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