MY SITE www.loziba.com has been hacked

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  munromarketing · Member · Mar 10, 2021 at 11:56 am

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  Hi – A redirect has been put on my site and I can’t access it anymore.Fasthosts is my service provider and so far they have been unable to help me. I asked the theme provider to help me but he has said this: We have tried many times but it doesn’t work http://prntscr.com/10hq4aa
  Actually, all we need is the database. If we can get it then we can replicate the problem on our server.
  If fasthosts could export it for us, that would be very helpful. Fasthosts say they cannot. I feel as if I am going round and round in circles to fix this thing. Is there anything you can do please?

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  staartmees · Member · Mar 10, 2021 at 12:30 pm

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  We can’t help you as your site isn’t running on the wordpress.com platform but uses the open source wordpress.org. Their support is at https://wordpress.org/support/article/faq-my-site-was-hacked/