My theme has been deleted and site is back to being bones!!

  • Unknown's avatar
    virginiafcampbell · Member ·

    Hi there

    I’ve logged on this morning to continue working on my site and my whole site is gone. Theme has been deleted and it’s back to being the bones of the site… what the heck has happened? Please help, I’m very stressed.

    Yours,
    Gin

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like you disputed the payment for upgrading to the WordPress.com Business plan with your credit card issuer/bank. As a result of the disputed payment, your Business plan was canceled, which affected the site’s features. You’ll want to cancel the dispute or upgrade to the WordPress.com Business plan again.

    Can you tell us what led you to dispute the payment?

    Feel free to let us know if you have more questions.

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