my uploaded pictures do not show on my posts.
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Can you give me the URL of a post or page with missing images? To me, everything looks fine.
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Thanks for helping. :)
Do you see any of my posted picture at all? -
I notice the missing images all have a strange URL
https://simluke.wordpress.com/data/user/0/org.wordpress.android/cache/screenshot_20200301-125600_samsung%20internet6471394457627110485 -
What do I do? I click on the + sign to add a photo and I just add it directly from the list of photos I have that pops up, how come they dont show?
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Which version of the Android app are you using?
Also, if you use a browser to visit wordpress.com from your phone, are you able to upload any photos there?
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Macmanx, I am using the lastest version. I always let my phone update. And i believe it should be up to date.
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Hi there,
Can you please let us know the exact version of Android that your phone is running as well as the version of the WordPress app?
Also, have you tried uploading those photos using your phone’s browser as staff-blorbo suggested in their previous reply?
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Hi,
I’m using android version 9, WordPress just uploaded to 14.3
I’ll try reloading all the photos again to test.
Thanks.
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In the HTML for that post the code for the image shows this:
<img class="uploading size-full" src="/data/user/0/org.wordpress.android/cache/screenshot_20200302-062139_gallery4929495972607470524.jpg" />That indicates that the image didn’t finish uploading, and it’s still referencing the local location of the file on your phone, instead of the location of the file in your media library.
Please follow these steps:
1) Open Android app settings and go to the WordPress app.
2) Clear the app cache
3) Completely restart your phone
In either the app, or the Chrome browser on your phone, edit that post and remove the image. Then tap the Add Media option again, and in this case just select the option to insert an image from your media library – the file is already there so there’s no reason to re-upload it.
If the next time you upload an image via the app this happens again, please use the Help option in the app itself to contact our mobile support team directly, and they can take a closer look at what’s going on here.
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