My URL changed without my permission

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  jilliannoelle97 · Member · Jul 19, 2018 at 3:56 am

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  Hello,
  I started my blog on your free plan, emersonsmorninglight.wordpress.com. Then, I bought a personal plan, making it emersonsmorninglight.com. Then, for some reason when I changed my plan, it didn’t return to the first option, it became emersonsmorninglightdotcom.wordpress.com. This is a ridiculously long url and doesn’t make any sense, so you’ve essentially sabotaged my blog’s traffic. I’d like it changed back to emersonsmorninglight.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 19, 2018 at 4:31 am

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  emersonsmorninglight.wordpress.com is up and running. You just made 2 posts on July 18th.
  emersonsmorninglightdotcom.wordpress.com is no longer available. The authors have deleted this site.

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  gemmacevans · Member · Jul 19, 2018 at 10:52 am

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  Hi jilliannoelle97,

  I’ve looked into this and can see you created a site with the address emersonsmorninglightdotcom.wordpress.com — this is the site you purchased the Personal plan for a while back.

  The site address was changed from emersonsmorninglightdotcom.wordpress.com to emersonsmorninglight.wordpress.com a few hours ago. The new address was not already in use — it’s not possible to change a site address to one that is already in use.

  You are now using emersonsmorninglight.wordpress.com so it looks like you are all set but please let me know if you have any questions.