My URL has not gone live yet. Its been over 12 hours

  • Unknown's avatar

    How long does it take for a URL address to go live?

    Site: durandesign.co.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hi there!

    How long does it take for a URL address to go live?

    If it’s set up properly, it’s usually somewhere between a few minutes and a few hours, though I have seen it take longer in some situations. Usually that’ll be due to your internet connection, though, rather than anything with the site itself.

    The site you listed though does not seem to be registered or hosted anywhere, including here. I don’t see any sites on this account, either. Are you just considering setting up a site?

  • Unknown's avatar

    Hi Supernovia,

    You wrote:
    “The site you listed though does not seem to be registered or hosted anywhere, including here. I don’t see any sites on this account, either. Are you just considering setting up a site?”

    Answer: I set up and purchased “durandesign.co” through HostGator

    I received confirmation of payment and confirmation that WordPress was installed. See below.

    Confirmation: Softaculous sent confirmation that WordPress was installed.

    A new installation of WordPress 5.8 has been completed. The details of the installation are shown below:

    [REMOVED INSTALL INFO]

    Auto Upgrade : Disabled
    Automated Backups : Disabled
    Time of Installation : August 10, 2021, 10:01 pm

    If you wish to unsubscribe from such emails, go to your Control Panel -> Softaculous -> Email Settings

    Also, at the same time I received an email from HostGator. See below

    HostGator
    Your WordPress is Installed
    You can start building your site now.
    Just log in using the link below.
    Username:admin
    Domain:http://gator4193.temp.domains/~duranign
    Admin URL:http://gator4193.temp.domains/~duranign/wp-admin
    Forgot password?
    Login to WordPress

    I’m not sure what to do?

    Any help would be appreciated!

    Thank you, Jeff

    [REMOVED PHONE NUMBER]

  • Hi there,

    We’re limited in how we can help because we don’t actually host your site on WordPress.com. Your host (Hostgator) uses the open-source variant of the WordPress platform which functions differently than what we offer on our managed WordPress service. Because of this we don’t have access to your server files or the ability to take a closer look.

    The good news is that Hostgator does offer support on their end. Specifically I do not see that durandesign.co has been registered (it appears to still be available for purchase) so please contact your host and make sure that your purchase included the cost of the domain registration fee. They should be able to get you all hooked up!

    Hope this helps point you in the right direction!

  • Unknown's avatar

    Ok, thank you for your time.

    Jeff : )

  • Take care Jeff, we wish you all the best! o/

  • The topic ‘My URL has not gone live yet. Its been over 12 hours’ is closed to new replies.