my web can’t be login

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  stmtviki · Member · Oct 13, 2023 at 6:26 am

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  Dear S/M,
  I am Bob, COO from MT-VIKI. We have a website which was managed by my previous manger who left last this month. The admin and user email is (email visible only to moderators and staff), and the website is http://www.mt-viki.net.

  After she left, I changed the password, but by now I can’t log in the website to admin it. I also tried many times to recover the password, but still failed.

  please advise how to re-instate it?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)