my web is unavailable

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  jonmanterola · Member · Apr 27, 2015 at 1:17 pm

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  Hi!

  i have a big and urgent problem… my web is unavailable…

  the annual payment was paid through a godaddy account of a friend i think… but i´m not sure… sorry…

  he told me that he had to put down his account and i supposse that’s why the payment of my domain-web was interrupted…

  what can i do??? to reactivate the payment (through my wordpress account of course…) and reactivate my web???

  http://www.jonmant.com

  is urgent please…

  thank you very much!!!!

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Apr 28, 2015 at 10:28 am

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  Hi there,

  Your website at http://www.jonmant.com/ isn’t hosted here at WordPress.com, so WordPress.com staff don’t have the tools or access to help with your website there. (The site is linked to your WordPress.com account through the Jetpack plugin, but that’s separate from your website hosting.)

  You’ll need to get in touch directly with GoDaddy support for help with that website. Best of luck!