My website

• 

  dylanleblancec · Member · Feb 10, 2020 at 9:27 pm

  • Copy link
  • Add topic to favorites

  Hi I had a website built (irontreegear.com) and I was given this account to log in and access it but it says I have no websites on this account.

• 

  kokkieh · Staff · Feb 11, 2020 at 8:04 am

  • Copy link

  Hi there,

  The dylanleblancec username account you’re using to post here has never owned any sites on WordPress.com.

  irontreegear.com is not hosted on WordPress.com, but instead using the open source version of WordPress and is hosted with GoDaddy.com. That site does not have any connection to any WordPress.com account, and you cannot access that site by logging into WordPress.com.

  To log into that site you need to use the login credentials that would have been emailed to you when you first installed the WordPress software on GoDaddy’s servers. If you don’t have those any more, please see the password reset instructions for your version of WordPress at the link below, or contact GoDaddy support directly for help:

  https://wordpress.org/support/article/resetting-your-password/

  We’re not able to help you with this here, as we don’t have any access to or control over your site.