My website cannot be open

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  ichigo1231jiayi · Member · May 22, 2021 at 9:09 am

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  Hi i created a digital portfolio using WordPress and needs access to it however the website cannot be open. Can you help me retrieve it? This is my website: https://ecde.veryhms.com/portfolios/jiayiii/

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  fstat · Staff · May 24, 2021 at 8:18 am

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  Hi there,

  That site is not hosted by us (WordPress.com) and it’s probably using the open-source WordPress software. Therefore you need to contact your hosting provider.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org