My website disappeared

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  jordanmama · Member · Mar 13, 2017 at 3:09 am

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  I was working on my website going through my settings to try to figure out why is wasn’t allowing to do my admin on my jordanmama.com website, and now it is all gone. When I was working on it, I would click to change something, and it would take me to a site saying I couldn’t do that. Now it’s all gone, it won’t let me start again bc it says my site already exists, and I have already paid for my website. Please help me. Thank you.

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  kokkieh · Staff · Mar 13, 2017 at 1:18 pm

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  Hi there,

  The domain, jordanmama.com, is hosted by Hostgator.com, not WordPress.com. You don’t have any sites with us at all.

  You need to log into your hosting account with Hostgator to access your hosting settings there, and log it to your WP-Admin dashboard at jordanmama.com/wp-admin to edit the site itself.

  For more help with that, please contact Hostgator support, or otherwise you can try the self-hosted forums, here:

  https://wordpress.org/support/