my website disappeared completely sort of!

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  leopoldosanchezv · Member · Mar 25, 2021 at 2:20 am

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  My website https://www.neverendingstoredeals.com disappeared well almost the IP address still works but it says is not secure and the SSL certificate still valid.

  What could be happening to the live link?

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  staff-mckluskey · Staff · Mar 25, 2021 at 9:57 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Amazon.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.