my website is collapse
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Hello to you!
Following the installation of an application of web filtering software in the middle of editing the site – the site I built collapsed. I’m unable to access it from other computers and networks and also not see the preview of my site. Very worried that everything was gone.
From a scan of faults on the Ryte site I see that the pages on the site do exist, but this error appears: ‘500 internal server error’ on each of the pages ..
what do you say?my URL is:
Thank you,
Einav -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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