My website is down
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My site is unreachable and I don’t know why. I always get this error message: ‘www.marisansloan.com’s server IP address could not be found.’ I can’t tell if this is a problem with my hosting, a plug-in, or something else.
What can I do to resolve this? Thank you!
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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For this particular issue, I would encourage you to contact your web host’s support team.
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