My website status

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  saraamr935 · Member · Apr 29, 2021 at 8:07 pm

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  Dear Support ,
  I have a word press website and i need to know the status of my website if i have fees to support it or not

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  saraamr935 · Member · Apr 29, 2021 at 8:20 pm

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  I need to know the status of my website from 2019 if there is a support fees or not

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  supernovia · Staff · Apr 29, 2021 at 10:25 pm

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  Hi @saraamr935, can you send a link to your site? I don’t see any on this account, but we’ll be glad to take a look.

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  saraamr935 · Member · Apr 30, 2021 at 2:04 am

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  https://www.supernaturalteam.net/

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  staff-totoro · Staff · Apr 30, 2021 at 3:44 am

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  Hi there,

  The site supernaturalteam.net appears to be a self-hosted WordPress (also called “.org”) site hosted on an outside hosting company (utilizing cloudflare name servers) and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/supernaturalteam.net+dns

  To clarify, we are not the only providers of WordPress sites, and outside hosting companies also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  With this in mind we do not know who is hosting supernaturalteam.net or it’s status. You may wish to contact the company that registers your domain (Web-egy) to see if they can tell you more as to the status of your site.

  Hope that helps. Please let us know if you have any more questions.