My website vanished

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  bunmivegan · Member · Sep 27, 2022 at 8:42 pm

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  I have a website with you guys since 2018, and it vanished. What happened? I’m desperate.
  Thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-doublebassd · Staff · Sep 27, 2022 at 9:30 pm

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  Hi there,

  What is the URL of the site in reference? We’d be happy to assist you with locating the site.

  Thanks!

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  bunmivegan · Member · Sep 27, 2022 at 10:20 pm

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  This is the site http://www.AneliseAntunes.com

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  staff-totoro · Staff · Sep 27, 2022 at 10:51 pm

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  Hi there,

  We can’t help directly because we don’t host AneliseAntunes.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com. You can confirm where we see the connection to GoDaddy here: https://gwhois.org/AneliseAntunes.com+dns

  In this case, I would recommend contacting GoDaddy support and asking if everything is OK with your hosting account with them, as that is where your site would be displayed. There may be a hosting issue, and we would not see that as we do not host your site.

  Hope this helps!

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  bunmivegan · Member · Sep 27, 2022 at 11:17 pm

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  wow
  Thank you so much. I had no idea.
  I’ll contact them.

  Thanks again