My WordPress Account has disappeared or crashed
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My WordPress Account has disappeared or crashed – how do I figure out what happened? My webhosting service says my site appears to be using WordPress files but there is no WordPress application there. Help!
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
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My site has disappeared. I can’t seem to log in using the email address I use to login. My site was called http://www.thetrashyartisan.com.au
I have this message when I try to use my shortcut to login:
Parse error: syntax error, unexpected ‘:’, expecting ‘{‘ in /home2/thetrashya/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 56 -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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