My wordpress.com site has disappeared! Please help
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I have a wordpress.com site and it has disappeared entirely, there is just a white screen where my whole site used to be. I have not added or changed anything to the site in months. How can I try and find out what has happened and how this can be fixed? Please help.
The blog I need help with is: (visible only to logged in users)
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Hi Staartmees, thank you for your reply.
It is http://www.andrewsalomon.com – it’s my author website that was built last year and has photos and links and blog posts etc. I had a look at andrewsalomon.wordpress.com but it’s just a template.
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That website uses the standalone version of WordPress.org and is hosted by godaddy.com. For support, see https://wordpress.org/support/
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Forgot to mention – it’s personal wordpress site that I pay for via godaddy, it’s not a free wordpress site. Not sure if this makes any difference.
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And even if I go to to the webpage where previously I could log into my site: http://andrewsalomon.com/wp-admin/ it’s the same thing – just a blank, white screen. Apologies if I seem to be waffling, I’m just shocked and worried. I put an enormous amount of work into creating my site.
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Hi there, you’ll want to contact your web hosting provider, which looks to be GoDaddy. If they say this is a WordPress problem, as @staartmees mentioned, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having.
Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/
Best wishes.
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